What should you consider when buying IT services?
Purchasing IT services can be a complex and sometimes overwhelming process, especially for businesses facing digitization or upgrading of their current systems.
We have interviewed Per Svärdby, VP Sales at Strikersoft, to find out his advice on what to consider when investing in IT services.
Per Svärdby, Vp Sales Strikersoft
“"You should have a dedicated contact person or team who can communicate your needs and follow up on the progress of the project. It is also good to have someone with technical skills who can understand and evaluate the technical aspects of the offer. Internal resources help ensure that the project stays on track and that all requirements are met."”
What are the most important factors to consider when purchasing IT services?
"First and foremost, it's important to understand your own needs and goals.
What do you want to achieve with the IT services? Is it a specific solution you need, or is it about an overall digital transformation?
When you have a clear picture of your goals, it becomes easier to find the right supplier and solution," says Per.
How important is it to choose the right supplier?
"Choosing the right supplier is crucial. A good supplier should not only offer a technical solution, but also be a long-term partner who understands your business and your challenges. Look at the supplier's experience, references and their previous projects. It is also important that they have an agile and flexible working method that can be adapted to your needs."
What resources should you have internally when buying IT services?
"You should have a dedicated contact person or team who can communicate your needs and follow up on the progress of the project. It is also good to have someone with technical skills who can understand and evaluate the technical aspects of the offer. Internal resources help ensure that the project stays on track and that all requirements are met."
How should you manage budget and costs?
"Having a clear and realistic budget is important. IT projects can sometimes be more expensive than planned, so it's good to have a buffer for unexpected costs. Also discuss costs openly with the supplier and try to get a clear picture of what is included in the price. Clarity in costs reduces the risk of misunderstandings and additional costs down the line."
What are some common pitfalls to avoid?
"A common pitfall is not having clear goals and requirements from the start. Unclear goals can lead to the project dragging on and becoming more expensive. Another pitfall is not communicating enough with the supplier. Regular communication and follow-up is key to keeping the project on track."
Do you have any tips to ensure a successful implementation?
"Planning and testing are crucial. Make sure you have a detailed plan for the implementation and that all steps are well documented. Test the solution thoroughly before it is launched to identify and fix any issues at an early stage. And don't forget to train your employees on how to use the new solution."
Anything else you would like to add?
"Strikersoft is always ready to help businesses navigate through the process of purchasing and implementing IT services. We are happy to work with companies that have a sustainability mindset and want to create solutions that are both efficient and environmentally friendly.
If you have questions or need help finding the right IT solution for your business, don't hesitate to contact us.
